We recommend submitting your booking request as early as possible to avoid disappointment, particularly for larger events or activities that require additional coordination. Our team will be in touch to confirm availability and next steps once your form has been received.

If we are unable to accommodate your request, a member of our team will contact you to explain why and, where possible, suggest alternative dates or arrangements. If you have any questions about a declined booking, please get in touch with us directly at Admin@royaldockswaterways.com.

For any issues relating to an existing booking, please email Admin@royaldockswaterways.com and a member of our operations team will respond as soon as possible. For urgent matters, please call us directly using the contact details on our Contact page.

Yes. If you are looking to use the docks on a regular basis, please complete the Booking / Enquiry Form and include details of your proposed schedule. Our team will review your request and discuss the options available to you.

Depending on the nature of your activity, you may need to apply for additional permits alongside your booking. Dive permits, hot works permits, electrical safety works permits and fishing licences can all be applied for using the forms on this page. If you are unsure what you need, please contact us at Admin@royaldockswaterways.com and we will advise you.